Reliable · Discreet · Effective

Professional Process Serving & Private Investigations

Q: Which areas do you cover?

We provide nationwide coverage across England, Scotland, Wales and Northern Ireland.

Q: How quickly can you serve documents?

Same-day and urgent serves are available. Standard jobs are typically completed within agreed deadlines with clear communication throughout.

Q: What happens if service is unsuccessful?

We make professional additional attempts as agreed and provide a detailed record of each attempt, including evidence where appropriate.

Q: How is my data and documentation handled?

All case files are handled confidentially and in line with UK GDPR. Documents are used only to complete the instructed service.

Nationwide • Confidential • Fast

Nationwide Coverage

Fast Turnaround

Confidential & Secure

SIA Door Supervisor Licence SIA CCTV Licence 24/7 Availability Body-Worn Camera Evidence Trusted by Solicitors & Law Firms Nationwide Coverage Same-Day & Urgent Serves SIA Door Supervisor Licence SIA CCTV Licence 24/7 Availability Body-Worn Camera Evidence Trusted by Solicitors & Law Firms Nationwide Coverage Same-Day & Urgent Serves

About Platinum Solutions UK

Platinum Solutions UK provides professional process serving and private investigation services across the UK. We work with solicitors, law firms, businesses, and private individuals — delivering fast, reliable, and discreet legal support. With a strong foundation in the security industry, we operate efficiently, safely, and with complete discretion, holding the SIA Door Supervisor and SIA CCTV licences and using body-worn cameras where appropriate to ensure accurate, accountable evidence collection.

Our Services

Comprehensive legal support and investigative expertise

Process Serving

Fast, reliable service of legal documents anywhere in the UK — same-day serves, court documents, legal notices, and sworn affidavits of service.

Private Investigations

Discreet surveillance, people and debtor tracing, background checks and matrimonial enquiries — every case evidence-led and fully confidential.

Covert Security Inspections

Undercover on-site inspections that test staff compliance, prevent loss and assess health & safety — delivered with clear, detailed reports.

Mystery Shopper Services

Improve standards with structured mystery shopping across retail and hospitality — customer service reviews, staff monitoring and compliance checks.

How It Works

From instruction to proof of service — simple and fast

Submit Your Request

Send case details and documents through our secure form or by phone.

We Accept & Schedule

We confirm the job, agree a deadline, and assign an operative.

Service Attempted

Professional, discreet service with body-worn camera evidence where appropriate.

Proof & Report

You receive a signed affidavit of service or a detailed investigation report.

What Our Clients Say

Trusted by solicitors, law firms, and private clients across the UK

Versatile Security

“As a security company, we require investigation services that are accurate, confidential, and dependable. We have found the Platinum Solutions UK team to be highly professional, responsive, and knowledgeable throughout every instruction. Their efficient handling of investigations and legal documentation has been invaluable, and we are pleased to recommend their services to others within the security sector.”

TayyibVersatile Security

Radley Solicitors

“Platinum Solutions UK provided a professional, efficient and reliable process serving service. Communication was excellent throughout the instruction, and we were kept informed at every stage of the process. Service was completed promptly, with all relevant documentation and proof of service provided without delay. We found the service to be courteous, responsive and dependable, and would be happy to instruct Platinum Solutions UK again for future process serving requirements.”

Radley SolicitorsLondon

Exchange Legal Services

“We instructed Platinum Solutions UK to undertake process serving on our behalf and were impressed with the professional and efficient service provided. Communication was clear throughout the instruction, updates were provided promptly, and proof of service was supplied without unnecessary delay. The matter was handled professionally, and we would be happy to consider using Platinum Solutions UK for future process serving requirements.”

Exchange Legal ServicesELS Legal Ltd · London

Stratos Compliance Limited

“I was extremely impressed with the professionalism, discretion, and attention to detail provided throughout the investigation. From the initial consultation to the final report, communication was clear and timely, and every stage of the process was handled with integrity. The evidence gathered was comprehensive, well-presented, and gave me the clarity I needed to make informed decisions. I would highly recommend this private investigation service to anyone looking for reliable, confidential, and results-driven support.”

DianneStratos Compliance Limited

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Why Choose Us

What sets Platinum Solutions UK apart

Professional & Reliable

Trusted by solicitors and law firms with a consistent, accountable track record.

Fast Turnaround

Same-day and urgent serves handled with speed and clear communication.

Nationwide Coverage

Operating right across the UK, wherever your documents need to go.

Confidential & Discreet

Every case is handled with complete discretion and data-protection care.

Evidence-Based

Body-worn camera footage and detailed records for full accountability.

SIA Licensed

Fully licensed Door Supervisor and CCTV operators you can rely on.

Request a Service

Send us your details and we’ll respond fast — usually within the hour

Your Details

All enquiries are handled confidentially.

⚫Available 24/7

Time-Sensitive Case?

Urgent and same-day serves welcome. Call us directly and we’ll mobilise an operative straight away.

Phone

07561 244441

email

info@platinumsolutionsuk.com

Website

www.platinumsolutionsuk.com

Frequently Asked Questions

How much does process serving cost?

Pricing depends on the service type, location, and urgency. Standard, same-day, and multiple-attempt serves are priced individually — request a quote and we’ll respond fast with a clear, fixed price.

Which areas do you cover?

We provide nationwide coverage across the UK, working with solicitors, law firms, businesses, and private individuals wherever the documents need to be served.

How quickly can you serve documents?

We offer same-day and urgent serves where possible. Standard turnaround is fast, and we’ll always agree a clear deadline with you upfront.

What happens if service is unsuccessful?

We carry out multiple attempts and keep you updated throughout. Where required, we provide detailed records of each attempt and can advise on alternative methods of service.

How is my data and documentation handled?

All work is carried out confidentially and in line with UK data-protection requirements. Body-worn camera recordings and case documents are handled responsibly and securely.

Need a Document Served Today?

Reliable, discreet, and effective — let’s get your case moving.